1. What products do you sell?
All products on brewcup.online are one-time purchases. We focus on high-quality drinkware designed for coffee lovers.
2. Do you offer subscriptions or recurring orders?
No. All purchases are one-time sales. There are no subscriptions, recurring billing, or automatic renewals.
3. Where do you ship?
We currently ship only within the United States. We do not offer international shipping.
4. How long will my order take to arrive?
Orders are typically processed within 1-3 business days. After shipment, delivery time is usually approximately 3-7 business days, depending on the destination and carrier.
5. Can I change or cancel my order?
Once an order is confirmed, it cannot be modified or canceled. Please double-check your order details before completing your purchase.
6. What is your refund policy?
All purchases are final as one-time sales. For eligible returns, please follow our Return and Refund Policy and send items to:
5115 CEDAR VALLEY RD, CATAWBA SC 29704-9490
7. How can I contact customer service?
You can reach us at:
Email: service@brewcup.online
Phone: +1 (928) 793-9754
8. How do I track my order?
Once your order is shipped, a tracking number will be provided via email so you can monitor your shipment.
9. Are your products safe and high-quality?
Yes. We carefully select products for durability, comfort, and design to ensure a premium coffee experience.
10. Can I return a damaged or defective item?
Yes. Please contact us within 48 hours of delivery with photos and your order number so we can assist you promptly.